An edutech company X is undergoing a major overhaul of its educational platform which includes the appearance and structure of the system. Company X is the owner of an educational platform that provides various online courses to prepare digital talents in Indonesia by providing courses in the fields of Programming, Digital Marketing, UI/UX Design, Product Management, and many more. However, company X has experienced a decrease in revenue since 1 year ago and the research team has conducted a small research where the results are as follows.
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